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Heatmiser Electric Heating Smart Thermostat (V3)
Heatmiser Electric Heating Smart Thermostat (V3)
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Brand: Heatmiser | Type: Thermostat
Floor probe included. Switches up to 16 A. Phone app and voice control need the Heatmiser Smart Control Gateway (G3).
The Heatmiser Electric Heating Smart Thermostat (neoStat-e V3) is a Heatmiser smart thermostat designed specifically for electric underfloor heating systems. With a clean, slimline aesthetic, backlit display and illuminated touch keys, it delivers intuitive control for modern homes.
It can be configured either as a full programmable thermostat or as a timer, giving you the flexibility to manage electric heating as well as auxiliary applications such as towel rails or lighting. App control needs the Heatmiser neoHub (Smart Control Gateway G3), sold separately. Available in white or black.
Description
Designed for Direct Electric Heating Control
Supplied with a 3-metre remote floor sensor, neoStat-e V3 supports multiple sensing modes (Air, Air & Floor and Floor Only) and can switch loads up to 16A, making it ideal for direct electric underfloor heating control.
Part of the Wider neo Smart Control System
When connected to the neoHub (sold separately), neoStat-e V3 integrates into the wider neo smart control system, enabling app control via neoApp and compatibility with leading home automation platforms.
The upgraded hardware platform also improves wireless Mesh coverage for stronger, more reliable communication.
Product Variations
Why Choose neoStat-e V3?
- Purpose Built for Electric UFH – Designed specifically for electric underfloor heating with switching capacity up to 16A.
- Slimline Modern Design – A clean, contemporary thermostat with backlit display and illuminated soft-touch keys.
- Flexible Operating Modes – Use as a programmable thermostat or timer for heating and auxiliary applications.
- Advanced Sensing Options – Supports Air, Air & Floor and Floor Only sensing modes with a 3m remote floor sensor included.
- Smarter Scheduling – 5-minute programming intervals, 0.5°C set increments and Self-Learning Optimum Start for responsive comfort.
- App Connectivity Ready – Pair with neoHub for neoApp control and compatibility with leading smart home platforms.
Key Features
- Contemporary, slimline design available in White and Black
- Backlit display with proximity activation
- Illuminated soft-touch keys
- User-selectable operating modes: Non-Programmable, Weekday/Weekend, All Days Different, All Days Same
- 3m remote floor sensor included
- Compatible with 10K, 12K and 15K NTC floor probes
- Switching capacity up to 16A
- 5-minute programming intervals
- 0.5°C temperature set increments
- Self-learning Optimum Start
- 4 comfort levels per day, expandable to 6 with neoHub
- Temperature Hold and Holiday modes
- Automatic white backlight turns off after 30 seconds
- Flush-mount installation
- °C / °F selectable
- Key code lock
- Frost protection
Video
Specification
| Temperature Sensing Modes | Remote Air Sensing, Built in Air Sensor, Floor Temperature Sensing |
| Mounting Type | Flush Mounting |
| Control Type | Wired |
| Electric Floor Heating Compatible | Yes |
| App Controllable | Yes, with the Heatmiser neoHub (Smart Control Gateway G3), sold separately |
| Supply | Mains Powered |
| Interface Type | Touch Key |
| System Type | Electric Floor Heating |
| Compatible Floor Sensor Type | Works with 10K / 12K / 15K NTC |
| Floor Sensor Included | Yes 3M |
| Compatible with neoHub 1st Gen | No |
| ErP Class & Rating | Individual Product, Class I (1%) |
FAQs
Is neoStat-e V3 compatible with all neoHubs?
No. neoStat-e V3 is compatible with neoHub (2nd Generation and later) and is not compatible with the original 1st Generation neoHub.
Why doesn’t neoStat-e V3 work with the 1st Generation neoHub?
Heatmiser has moved the neo system to newer connectivity standards for better reliability and security. The original 1st Generation neoHub does not support these standards, so it cannot communicate with the neoStat-e V3.
Do I need to replace my neoHub to use neoStat-e V3?
If you currently have a 1st Generation neoHub, yes. A 2nd Generation neoHub or later is required to use neoStat-e V3.
According to Heatmiser, a newer neoHub gives you:
- Reliable connectivity
- Compatibility with current and future neo devices
- Ongoing software updates and system support
How can I tell which neoHub I have?
You can identify your neoHub generation by:
- Checking the product label on the underside of the hub
- Reviewing your original purchase details
- Sending us a photo of your hub, and we will check it for you
Can I continue using my existing neo system without upgrading?
Yes. Existing thermostats that work with the 1st Generation neoHub will carry on working as before. The upgrade is only required when adding newer devices such as neoStat-e V3.